Privacy Policy

1. Information We Collect

• Contact information: Name, email address, phone number, and any details you provide when filling out our contact or inquiry forms.
• Travel preferences: Destination interests, travel dates, group size, budget range, and other trip details you share with us during the planning process.
• Payment information: Consulting plan fees are processed through secure third-party payment processors. We do not store your full credit card details on our servers.
• Usage data: Basic analytics about how visitors interact with our website (pages visited, time on site) to help us improve our content and services.
• Communications: Records of emails, messages, or other correspondence you send us.

2. How We Use Your Information

• Deliver services: To create custom itineraries, coordinate bookings, and provide the travel consulting services you requested.
• Communicate with you: To respond to inquiries, send trip updates, share itinerary drafts, and follow up on your travel plans.
• Process payments: To handle consulting plan fees and any applicable transactions.
• Improve our website: To understand how visitors use our site and make it more useful and relevant.
• Legal compliance: To comply with applicable laws and protect our legal rights.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances: • With third-party travel providers (airlines, hotels, cruise lines, tour operators) solely to fulfill bookings made on your behalf. • With payment processors to handle transactions securely. • With service providers who assist us in operating our website (e.g., analytics tools), under strict confidentiality agreements. • When required by law, court order, or government authority. All third parties we work with are required to handle your data responsibly and only for the purposes we specify.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and gather usage analytics. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your data, please contact us and we will honor your request unless we are required by law to retain it.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the personal information we hold about you. • Correction: Ask us to correct inaccurate or incomplete information. • Deletion: Request that we delete your personal data. • Opt-out: Unsubscribe from any marketing communications at any time. To exercise any of these rights, contact us at the details below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

9. Third-Party Links

Our website may contain links to third-party websites (such as airline or hotel booking platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale of your data. We do not sell personal information. To submit a request, contact us at the details below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Therese Travel & Tours
San Jose, California
[email protected]
408-514-7774